Privacy Policy

This Privacy Policy describes how Kanoa fashion (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser type and version
  • IP address
  • Time zone
  • Cookie information
  • Pages or products you view
  • Search terms
  • How you interact with the Site

We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – data files placed on your device
  • Log files – track actions on the Site
  • Web beacons, tags, and pixels – electronic files used to record browsing activity

Order Information

When you make (or attempt to make) a purchase, we collect certain information, including:

  • Full name
  • Billing address
  • Shipping address
  • Payment information (including credit/debit card details)
  • Email address
  • Phone number

We refer to this as “Order Information.”

Customer Support Information

When you contact us, we may collect additional information to help resolve your inquiry.

2. How We Use Your Personal Information

We use the collected information to:

  • Process and fulfill your orders
  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide customer support
  • Improve and optimize our website
  • Send you marketing communications (only if you opt-in)

3. Sharing Your Personal Information

We share your personal information with third parties to help us operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment providers (for secure transactions)
  • Shipping partners such as NZ Post
  • Analytics providers (e.g., Google Analytics)

These third parties only use your data to the extent necessary to perform their services.

We may also share your information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

4. Cookies and Tracking Technologies

We use cookies to:

  • Keep track of your shopping cart
  • Improve your browsing experience
  • Analyze website traffic

You can choose to disable cookies through your browser settings. However, this may affect the functionality of the Site.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing
  • Withdraw consent for marketing

To exercise these rights, contact us at:
📧 support@Kanoafashion.com

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no method of transmission over the Internet is 100% secure.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

10. Contact Information

For more information about our privacy practices, or if you have questions, please contact us:

Kanoa Fashion
📧 support@kanoafashion.com